ARZA Terms of Service

1. Eligibility and acceptance

To use ARZA you must be at least 13 years old. If you are between 13 and 17, you represent that you have the consent of a parent or legal guardian, who accepts these Terms on your behalf. ARZA is not directed to children under 13.

By accepting these Terms you represent that the information you provide is truthful and that you have the legal capacity to enter into this agreement.

2. Description of the Service

ARZA is a calisthenics training platform that generates personalized routines, tracks your progress, and calculates a performance score (“ARZA Score”) across different movement patterns (Front Lever, Planche, Handstand, Pull, Push). The Services include methodological content, adaptive routines generated through artificial intelligence engines, and tools to visualize and share your progress (for example, the “ARZA Card”).

ARZA may modify, suspend, or discontinue any feature of the Services at any time. We will make reasonable efforts to notify you of significant changes in advance.

3. User account

To use most features you must create an account through a sign-in provider (Apple or Google). You are responsible for:

• Keeping your login credentials confidential.
• All activity that occurs under your account.
• Notifying us immediately of any unauthorized use.

You can delete your account at any time from the app or through the form available at arzacalisthenics.com/account-deletion.

4. Subscriptions, payments, and auto-renewal

Certain features require a paid subscription (“ARZA Pro”).

Pricing. The current plans are USD 15 per month and USD 90 per year (prices may vary by region and local currency, and may be updated with prior notice).

Payment processing. Subscriptions are purchased and processed through your Apple App Store or Google Play account, not directly through ARZA. The charge is made to your payment method registered on the corresponding platform when you confirm the purchase.

Auto-renewal. Subscriptions automatically renew at the end of each period (monthly or annual) for the same price and duration, unless you cancel at least 24 hours before the end of the current period. The renewal charge is made within the 24 hours prior to the end of the period.

Cancellation. You can cancel the renewal at any time from your Apple App Store or Google Play account settings. Cancellation stops future renewals; you keep access until the end of the period already paid for. ARZA cannot cancel or refund subscriptions directly, since the charge is managed by the platform.

Refunds. Unless applicable law requires otherwise, payments are non-refundable and no refunds are given for partial periods. Refund requests are handled according to Apple’s or Google’s policies. Consumers in Chile, the European Union, or other jurisdictions retain the withdrawal and refund rights granted by their local law.

5. Free trial period

Some plans may offer a free trial period (for example, 7 days on the annual plan). At the end of the trial, the subscription automatically converts to a paid subscription and the corresponding price is charged, unless you cancel before the trial period ends. If you have previously used a free trial, you may not be eligible for another one.

6. Health notice and assumption of risk

Read this section carefully.

ARZA is a fitness and training app. It is not a medical service, does not provide medical advice, diagnosis, or treatment, and does not replace the guidance of a qualified healthcare professional.

Calisthenics and strength training involve intense physical effort and carry an inherent risk of injury. Before starting any training program, you should consult a doctor or other healthcare professional, especially if you have a pre-existing medical condition, injuries, are pregnant, or have questions about your physical fitness.

By using ARZA you acknowledge and agree that:

• You participate in the activities and routines voluntarily and at your own risk.
• You are solely responsible for performing exercises with proper technique, within your limits, and in a safe environment.
• You must stop immediately and seek medical attention if you experience pain, dizziness, discomfort, or any abnormal symptom.
• ARZA, its founders, employees, and affiliated athletes are not responsible for injuries, damages, or health consequences arising from use of the Services, to the maximum extent permitted by law.

The ARZA Score and training recommendations are algorithmically generated estimates for informational and motivational purposes, not medical prescriptions or guarantees of results.

7. License to use

Subject to these Terms, ARZA grants you a personal, limited, non-exclusive, non-transferable, and revocable license to use the app on devices you own or control, exclusively for your personal, non-commercial use.

You may not: (a) copy, modify, or create derivative works of the Services; (b) reverse engineer, decompile, or extract the source code, except to the extent permitted by law; (c) resell, sublicense, or commercially exploit the Services; (d) bypass security or access control measures.

8. Intellectual property

All rights to the Services — including the software, the artificial intelligence engines, the training methodology, the ARZA Score scoring system, the “ARZA” brand, logos, design, and content — are owned by ARZA Corp. or its licensors, and are protected by intellectual property laws. These Terms do not transfer any ownership rights over the Services to you.

9. Your content

You retain ownership of the content you generate within ARZA (for example, personal notes, training logs). By using the Services, you grant ARZA a worldwide, non-exclusive, royalty-free license to host, store, and process that content for the sole purpose of operating and improving the Services for you (for example, calculating your progress and adapting your routines).

You are responsible for the content you generate and represent that you have the right to share it.

10. Acceptable use

You agree not to use the Services to:

• Violate laws, third-party rights, or these Terms.
• Upload illegal, defamatory, offensive content, or content that infringes on others’ rights.
• Interfere with the security, integrity, or performance of the Services.
• Access the Services through unauthorized automated means, or attempt to access other users’ accounts or systems.
• Misrepresent your identity or your affiliation with any person or entity.

We may suspend or terminate your access if you violate this section.

11. Affiliated athletes and methodological content

ARZA collaborates with athletes and coaches (“affiliated athletes”) whose methodology may be incorporated into routines. Content derived from these athletes is offered for general informational and training purposes. Affiliated athletes are independent collaborators; their opinions or methods do not constitute medical advice or a guarantee of results, and the health notice in Section 6 applies.

12. Third-party services

The Services rely on external providers (for example, Apple, Google, and the providers described in our Privacy Policy). Your use of those services may be subject to their own terms. ARZA is not responsible for the content, policies, or practices of third parties.

13. Disclaimer of warranties

To the maximum extent permitted by law, the Services are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. ARZA does not warrant that the Services will be uninterrupted, error-free, or produce specific physical performance results.

This disclaimer does not affect legal warranties that cannot be excluded under consumer protection law applicable in your jurisdiction.

14. Limitation of liability

To the maximum extent permitted by law, ARZA and its founders, directors, employees, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, lost profits, or health damages, arising out of or related to use of the Services.

ARZA’s total liability for any claim related to the Services will not exceed the greater of: (a) the amount you paid to ARZA in the twelve months prior to the event giving rise to the claim, or (b) USD 50.

Some jurisdictions do not allow certain limitations of liability; in those cases, these limitations will apply only to the extent permitted by law, and nothing in these Terms limits liability for willful misconduct, gross negligence, death, or personal injury caused by our negligence, where such limitation is prohibited by law.

15. Indemnification

You agree to indemnify and hold ARZA harmless from claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Services, or your violation of third-party rights, to the extent permitted by law.

16. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you breach these Terms or if necessary for legal, security, or operational reasons. Sections that by their nature should survive termination (including Sections 6, 8, 13, 14, and 15) will remain in effect.

17. Changes to the Terms

We may update these Terms periodically. When changes are significant, we will notify you through the app, by email, or by posting a notice on arzacalisthenics.com before they take effect. The “Last updated” date reflects the current version. Continued use of the Services after the changes take effect constitutes your acceptance.

18. Governing law and dispute resolution

These Terms are governed by the laws of the state of Delaware, United States, without regard to its conflict of law rules. However, if you reside in Chile, the European Union, or another jurisdiction whose consumer protection law grants you mandatory rights, you retain those rights and may bring proceedings before the competent courts of your place of residence when the law so provides.

Before initiating any formal action, we ask that you contact us at admin@arzacalisthenics.com to try to resolve the dispute in good faith.

19. Provisions for Apple App Store users

If you downloaded the app from the Apple App Store, the following applies in addition to the above, and these terms prevail over any conflict with the rest:

• This agreement is between you and ARZA only, not with Apple Inc. (“Apple”). ARZA, and not Apple, is solely responsible for the app and its content.
• The license granted is limited to a non-transferable license to use the app on any Apple-branded product that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service.
• Apple has no obligation to provide maintenance or support services for the app.
• In the event the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple will have no other warranty obligation, and any other claim, loss, liability, damage, cost, or expense attributable to a failure to conform to a warranty will be ARZA’s sole responsibility.
• ARZA, and not Apple, is responsible for addressing any claim by you or a third party relating to the app, including product liability, regulatory compliance, and consumer protection claims.
• ARZA, and not Apple, will be responsible for the investigation, defense, and resolution of any claim of intellectual property infringement related to the app.
• You represent that (a) you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party agreement terms when using the app.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

For questions, complaints, or claims about the app, contact us at admin@arzacalisthenics.com.

20. General provisions

• Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and ARZA regarding the Services.
• Severability. If any provision is found invalid, the remaining provisions will remain in effect.
• No waiver. ARZA’s failure to exercise a right does not constitute a waiver of it.
• Assignment. You may not assign these Terms without our consent. ARZA may assign them in the context of a merger, acquisition, or sale of assets.
• Language. These Terms are provided in Spanish as the primary language. In case of any discrepancy between translated versions, the Spanish version prevails.

21. Contact us